JOURNEYS | The Road Home
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The HOPE Center

​OPEN DAILY 7:30 AM–5:30 PM
​1140 E Northwest Hwy, Palatine, IL


​The HOPE Center is a resource center that provides free services to the homeless and those at risk of becoming homeless. 
​
Services include food pantry, laundry and shower facilities, mailbox, transportation assistance, and case management which covers job counseling, mental health counseling, housing counseling, housing assistance, and healthcare and legal referrals. The HOPE Center is also where people register to use emergency shelters in the area and a family nurse practitioner offers free healthcare on Thursdays and can help accessing prescriptions. 

 New clients should plan to arrive before 3 PM M–F to have enough time to complete the intake process.
LIST OF SERVICES AND PROGRAMS
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  • Food pantry
  • Clothing closet
  • Hot meals
  • Laundry
  • Shower facilities
  • Access to voicemail and email
  • Mailbox
  • Transportation assistance
  • Case management and counseling (Monday–Friday)
  • On-site nursing care (Thursdays)
  • Professional referrals to doctors, dentists, lawyers
  • Occasional travel and food vouchers
  • Lockers
  • ​Mental health counseling
  • Housing assistance
  • Pathways Housing Readiness program
  • Vocational counseling
  • Outreach services
  • Budgeting and financial stability
  • Resume design, interviewing, and computer skills

We're Here to Help

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LOCATION
PATHWAYS HOUSING READINESS
The affordable housing shortage in northwest suburban Cook County has caused hardship and crisis for many individuals and families. JOURNEYS launched Pathways Housing Readiness to address this critical need in the community and help people in a step-by-step process to get into permanent housing. 

Pathways Housing Readiness offers hope for someone ready to move out of homelessness, preparing them to become housing-ready while providing referrals and placement in stable housing. Once housed, the clinical team provides clients with the necessary support and counseling to help clients reach their goals.

To apply for Pathways Housing Readiness, contact us or visit The Hope Center to speak with a case manager.

We're Here to Help

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LOCATION
SERVICE AREA
JOURNEYS The Road Home serves people in the North and Northwest suburbs of Chicago in Cook County, Illinois. The communities border as far north as Lake County, as far west a McHenry County, and as far south as DuPage county.

This is a list of many of the communities where we are working to end homelessness and housing insecurity.
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Arlington Heights
Barrington
Barrington Hills
Bartlett
Bensenville
Buffalo Grove
​Deerfield
Deer Park
Des Plaines
East Dundee
Elk Grove Village
​Glencoe
​Glenview
Golf
Hanover Park
Hoffman Estates
Inverness
Kenilworh
Lincolnwood
Maine Township

Morton Grove
Mount Prospect
New Trier Township

Niles
Northbrook
​Northfield
Palatine 
Park Ridge
Prospect Heights
Rolling Meadows
Roselle
Rosemont
Schaumburg
Streamwood
South Barrington
Skokie
​Wheeling

Wilmette
Winnetka
Journeys Service Area Map
VOLUNTEER WITH JOURNEYS
There are many ways to get involved at JOURNEYS to help people experiencing homelessness and housing insecurity in the community. The rise in homelessness over the past few years has increased demand and volunteers are critical to ensuring JOURNEYS can help as many people as possible.

Opportunities are available all hours of the day and can involve many different types of tasks to suit your experience, area of interest, and skills. Let us know you're interested by signing up below and we'll provide you with training and help you get involved.
Sign Up

We're Here to Help

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Email Journeys
EMAIL US
Find Journeys Location
LOCATION

Your donations help more people receive support,
​housing assistance, and counseling services at The HOPE Center. 

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JOURNEYS | The Road Home
1140 E Northwest Highway
Palatine, Illinois 60074
​(847) 963-9163
​[email protected]
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  • DONATE
    • Food and Household Donations
    • Fund A Cause
    • Wish List
    • Donation Drives
  • Services
    • The HOPE Center
    • PADS Shelters and On-Site Shelter
    • Service Area
  • Volunteer
    • On-Site Shelter Volunteers
    • The HOPE Center Volunteers
    • PADS Shelter Volunteers
  • About
    • Staff Directory
    • Board of Directors
    • Blog
    • Employment Opportunities >
      • Part-Time Driver & Facilities Associate
      • HOPE Center Associate
    • Financial Information
    • Contact
  • GET INVOLVED
    • General Information
    • Young Professionals Board
  • Events
    • YPB Self Defense Seminar 2025
  • Search