The HOPE Center is a day resource center that provides free services to the homeless and those at risk of becoming homeless.

​The HOPE Center is open Monday-Friday, 8:30 a.m. to 4:00 p.m., except holidays, and is located at 1140 East Northwest Highway in Palatine. Services include case management, job counseling, mental health counseling, and housing counseling, as well as healthcare and legal referrals. The HOPE Center is also where people register to use emergency shelters in the area. A Family Nurse Practitioner offers free healthcare on Thursdays, including help accessing prescriptions. 

If you need assistance, please call  847-963-9163 to speak with a case manager at JOURNEYS.

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Services Include:

• Food Pantry
• Clothing Closet
• Hot Meals
• Laundry
• Shower Facilities
• Access to voicemail and email
• Mailbox
• Limited Transportation Assistance
• Onsite nursing care

• Professional referrals | doctors, dentists, lawyers
• Occasional travel and food vouchers
• Lockers
• Intensive case management
• Mental health counseling
• Housing assistance
• Vocational counseling
• Outreach services
• Budgeting and financial stability
• Resume design, interviewing, and computer skills

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HOPE Center Statistics

July 2017-June 2018 | 894 People Served | 25,858 Services Delivered
July 2016-June 2017 | 847 People Served | 26,008 Services Delivered
July 2015-June 2016 | 876 People Served | 22,191 Services Delivered
July 2014-June 2015 | 798 People Served | 19,028 Services Delivered
July 2013-June 2014 | 856 People Served | 19,037 Services Delivered
July 2012-June 2013 | 1070 People Served | 18,480 Services Delivered

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