JOURNEYS | The Road Home and COVID-19
JOURNEYS | The Road Home is currently monitoring the ever-changing situation with the outbreak of the COVID-19 virus and implementing policies and procedures to best address how services can be provided with as little interruptions as possible. The health and safety of clients, volunteers, and staff during this public health event is paramount.
Our on-going response is in-line with the guidance of the Cook County Health Department, Illinois Department of Public Health, and Center for Disease Control and local health and government agencies, as well as our medical partners. As this is a fluid situation, we will continue to monitor and make changes to our procedures as needed.
Current PADS site volunteers should reach out to the Site Director for their location or to Tom Kenter, Shelter Manager for more information for these changes and status of the PADS site availability. Current HOPE Center volunteers can connect Anna Malhotra, Volunteer Coordinator for more information.
There is much to learn about the transmissibility, severity, and other features of the disease. Everyone can do their part to help plan, prepare, and respond to this emerging public health threat. All changes are enacted to minimize physical contact and cross-contamination wherever possible.
CHANGES TO PROCEDURES
We have implemented a number of changes to our procedures at the HOPE Center and have distributed new guidelines to all of the Site Directors of our PADS locations to be implemented at these facilities as well.
If cases of COVID-19 are suspected in our facility or at a PADS Site, if a confirmed case of COVID-19 is identified in a client, or if a confirmed case of COVID-19 in a person experiencing homelessness is discharged from a local hospital, JOURNEYS will put the client into an isolated area until evaluated, or an isolated housing unit for shelter.
JOURNEYS promotes the practice of everyday preventive actions. Handwashing instruction is posted throughout, and we have supplies on hand for staff, volunteers, and those we serve, such as soap, alcohol-based hand sanitizers that contain at least 60% alcohol, tissues, trash baskets, and disposable face masks. JOURNEYS will ensure that all common areas within the facility follow good practices for environmental cleaning utilizing Lysol and bleach products.
For more information on COVID-19:
IL Department of Health COVID-19 Website
General questions about COVID-19 and Illinois’ response can be answered over the phone at 1-800-889-3931 or via email at DPH.SICK@ILLINOIS.GOV.
For more information on JOURNEYS Services and Procedures:
Todd Stull, Clinical Director
Tom Kenter, Shelter Manager
Anna Malhotra, Volunteer Coordinator